We have a dedicated helpdesk for customers.
If you require assistance with repairs or maintenance then please ring 01274 431877 to log a request. You can also email BTS.firstname.lastname@example.org.
The helpdesk service is available 7.30am until 6pm however we recognise that things don't always go wrong during 'working hours'. To ensure that you receive support when you really need it most, we operate an 'out of hours' service from 6pm until 7.30am. This service provides you with access to us in an emergency. The out of hours contact number is 01274 431000.